Client Testimonials

“Well what can we say! One MASSIVE thank you to you, Martina and David and to absolutely every single member of staff  and the team we came into contact with.
We arrived at The Lensbury and you  greeted us the whole day and the evening from then on was absolutely fantastic and has been acknowledged by every guest there as one of the best weddings ever attended. A Big well done from us and thank you. The room looked stunning, the tables far exceeded our expectation absolutely beautiful and the table flowers were of the same wonderful standard as the Wedding Bouquets and wedding flowers. Beautiful beautiful!

The meal was excellent the food faultless so a huge thank you to kitchen and Chef and the wine excellent and the food in the evening equally wonderful.  Far too much as everyone still full from dinner lol! The waiting staff were fantastic and Bar staff equally so, nothing too much trouble and a big smile always. David made life very easy and added a really lovely touch. Please pass our thanks onto everyone on the team who made Lauren and Luke’s day so memorable and amazing. I think we had 36 rooms and everyone who stayed said how lovely their stay was and your Front desk very helpful. It was incredibly busy! I have never seen so many people trying to check out!!

You are a GREAT team. Well done and Thank you all very much.

We will most definitely recommend you.”
Karen & Norman


“Just thought I should drop you a line and pass on our thanks for all your help and assistance with our event last week. We run a large amount of events and the reports that I received advised that the staff were exceptional and very helpful. Total credit where credit due as this is not the service that we sometimes experience at other venues. I look forward to using The Lensbury again in the future.”
Dair Ltd


“I spoke to the 2 main meeting contacts before I left on the Wednesday and they were happy with the way that everything had gone. From my perspective the staff were fantastic – last minute adaptations were no problem and the lady that runs the catering from the kitchen opposite your office is a true superstar. I remember also that the banqueting team were very quick to adapt when Becs found that she had 2 extra people for dinner on the Monday night”


“Thank you to the entire team at The Lensbury for once again ensuring our event ran smoothly. You really do look after us brilliantly and make every request happen. Looking forward to coming back soon.”
Shell International Limited

“On behalf of all my colleagues from across the globe I’d like to take this opportunity to thank you and the rest of The Lensbury Team for the excellent support and help in organising all our workshops and meetings during this busy week for Frequentis.
Frequentis UK have always realised the great facilities, however, we have had great feedback from all our participants who attended and this also included very positive feedback on the standard of the Hotel and its impressive facilities. We look forward to utilising The Lensbury again in the near future.”
Frequentis UK Ltd

“The International Association of Conference Centres held their European Conference at The Lensbury and can attribute a large part of the overall success to the meetings experience that our delegates enjoyed whilst at the venue. The staff without exception were alert and always willing to go out of their way for us and this allows us to focus on the speakers and content. We were proud that as a IACC member, The Lensbury offered truly exceptional service for our event!”
International Association of Conference Centres

“I just wanted to say a huge thank you to you all for your help from Sunday through to last night. The meeting was a great success and a lot of that was down to the way you handled the meeting and helped with every (odd) request that I had. I very much hope to have many more meetings at The Lensbury in future and work with you all again! Thank you again for everything!”
Imperial College


My Wife and I were invited to stay for a Ruby wedding party here on our first stay at ‘The Lensbury’ hotel. The check-in was simple and straightforward! We were allocated room 337 on the 3rd floor, the room was very nice and clean. There was a small desk if needed and a good size cupboard which is everything you need for a stay. The view from the window wasn’t bad either!! The food was plentiful and tasty. I don’t think you would starve here that’s for sure and all the staff we spoke to were very friendly and hardworking.  Overall, the location of this hotel is FANTASTIC!! This is the jewel in the hotel’s crown!! The hotels grounds are vast as there is also a sports club with many facilities I believe located in the hotel. We had a pleasant dry evening where the children could run around to their hearts content in the lovely kept grounds of the hotel and they also made good use of the ‘Soft Play’ area. One of the finest things about it was watching the world go by up and down the river. We would recommend with no worries at all.
Trip Advisor review


I just wanted to say everything ran smoothly and the day was amazing thanks to Ros and Gerald. Ros was so helpful from the start and her attention to detail  paid off great on the day, with so many guests  of ours already thinking about holding their wedding in the same venue!

Chef, Gerald was equally amazing even though we made him run around with so many changes to the menu and two tasting sessions. He was so easy to work with and provided so many great choices and changes to the menu which went down so great, we will definitely be coming over for dinner with the family at the hotel. Most the members of my family are in the catering business and they were all so impressed with the food and venue.

Just wanted to say a big thank you to Ros and Gerald, truly were amazing to work with and made our day so special 🙂
Neera and Kirishan


“I just wanted to say a huge thank you for everything you did to make our wedding day so special. It was the best day of our lives.”
Mark and Amy-Ruth


Thank you very much for all your help with choosing our flowers and chair covers for our wedding. Thank you for arranging our tables – they looked fantastic. The bouquets and button holes were beautiful.
Many thanks and best wishes
Sarah and Bugsy


Thank you so much for your support and understanding. The flower arrangements that you created were perfect and looked lovely. We received many great compliments on our bouquets and table centres. Thank you for your patience, understanding and creativity.
Zoe & Justin

  • Fair Pricing
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  • British Tourist Authority
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  • MPI
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  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

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