Hotel Receptionist

About Us:

The Lensbury is a four star Hotel and Conference Centre and Leisure Club, set within 25 acres of landscaped grounds by the banks of the River Thames at Teddington Lock.The Lensbury has full leisure and sports facilities including a gym, 25 metre heated pool, 19 tennis courts and a Watersports centre.

The Role:

  • Provide all members and guests of The Lensbury with a warm and efficient welcome
  • Deal efficiently with enquiries from members and guests in person and on the telephone
  • Make reservations, operating computerised advance reservations system
  • Process all cash procedures, ensuring accuracy and security at all times
  • Issue tickets for events, i.e. Summer Ball, themed events etc.
  • Adhere to all department standards of performance

The Candidate:

  • Must have hotel reception experience
  • The ability to deal effectively and competently with both members and staff
  • Excellent customer service skills and good telephone manner
  • Accurate typing skills and knowledge of Word
  • Knowledge of reservations systems software is an advantage

Terms & Conditions:

  • 39 hours a week on a flexible shift pattern to cover evenings and weekends
  • Free use of sports facilities
  • Free meal whilst on duty
  • Uniform provided
  • Paid annual leave of 4 x weekly contracted hours + Bank Holiday entitlement

Please note due to volume of CV’s, if you have not been contacted within 10 days of your application, you have unfortunately¬†not been shortlisted on this occasion.

For further information or to apply please e-mail

  • Fair Pricing
  • Team Ireland
  • Classic British Hotels
  • British Tourist Authority
  • AIM
  • MIA
  • IACC
  • MPI
  • Fitness Industry Association
  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

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or call our reservations team on 020 8614 6400