HR Officer

The Role

  • To manage the recruitment function for the business; including drafting and posting adverts, screening candidates, scheduling and attending interviews, and providing candidate feedback.
  • Facilitate the on boarding and induction process for all new starters.
  • Manage the HR Administration and facilitation of the employee life cycle; including issuing employee contracts, new starter documentation, change of contract details, and ad hoc requests as required.
  • Conduct exit interviews with all leavers; analysing data to identify patterns and trends, and producing monthly summary reports.
  • Provide assistance and advice to line managers on handling employee relations matters, and support with formal meetings as required, in line with company policy and procedures.
  • Build and maintain strong working relationships with line managers; ensuring effective communication at all times.
  • Maintain the Employee Notice board, ensuring all relevant communications are displayed and are up to date.
  • Maintain employee personnel files and human resources database, to ensure that all employment related documentation is complete and is up to date.
  • Assist with monthly payroll as required, and ensure all relevant information is passed on to the payroll administrator prior to payroll cut-off date.
  • In conjunction with the Human Resources Manager review all HR procedures and SOPs on an annual basis to ensure they meet legislative requirements.
  • Manage the work experience programme for the Hotel; ensuring effective communication and compliance.
  • Support with ad hoc HR projects as required.

The Candidate

Essential Skills & Experience:

  • CIPD Level 3 Certificate (or working towards) or equivalent qualification.
  • End-to-end recruitment experience including writing job descriptions, identifying sourcing platforms, and screening and interviewing candidates.
  • Experience of managing or assisting with Employee Relations cases including disciplinaries, grievances and performance management issues.
  • Experience of working within HR in a customer focused environment.
  • General knowledge of personnel administration.
  • Be proactive as well as reactive, and be self-motivated.
  • A team player.
  • Ability to communicate effectively and efficiently.
  • Ability to build strong working relationships at all levels.
  • Ability to multitask and prioritise duties in line with the needs of the business.
  • Knowledge of and ability to develop HR policies and procedures.

Desirable Skills & Experience:

  • Knowledge of HR and Payroll systems.
  • Knowledge of Health & Safety legislation.
  • Training, coaching and influencing skills.

Terms & Conditions:

  • 39 hours per week, worked Monday to Friday (normal hours 09:00 – 17:30 with an early finish on Friday, some flexibility required)
  • Paid annual leave of 20 days plus Bank Holiday entitlement
  • Free meals whilst on duty
  • Free use of The Lensbury’s leisure facilities including gym & swimming pool
  • Excellent training and development opportunities
  • Bonus scheme
  • BUPA and 6% non-contributory Pension scheme on service criteria

For further information or to apply please e-mail

  • Fair Pricing
  • Team Ireland
  • Classic British Hotels
  • British Tourist Authority
  • AIM
  • MIA
  • IACC
  • MPI
  • Fitness Industry Association
  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

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