Night Receptionist

Are you a Night Owl? Fancy being a receptionist? Passionate about delivering outstanding hospitality? We may have the perfect role for you! Come and join our lovely, welcoming team as a Night Receptionist at the enchanting Lensbury hotel.

About us:

The Lensbury is a part of the London and Regional Hotels Group, who have a portfolio of over 17,000 bedrooms worldwide; including City Centre, Country Estates, and Resort destinations.

The Lensbury is a beautiful and unique property situated by Teddington Lock, Middlesex, and was constructed in the early 1930’s. It is set within 25 acres of landscaped grounds, and our facilities include a 4* Hotel, a Conference Centre, onsite Dining, Weddings, Events and Special Occasions, leisure activities including Rugby, Tennis, Watersports and Spa facilities, and a premium leisure members club and gym, with a 25 metre swimming pool.

The Lensbury truly is a piece of the countryside in the Heart of Teddington.

Key Responsibilities: 

  • Provide all members and guests of The Lensbury with a warm and efficient welcome
  • Deal efficiently with enquiries from members and guests in person and on the telephone
  • Work closely with the Night Security Officers to ensure the security and safety of the site during night time hours
  • Operate switchboard on either night/day service
  • Monitor alarm systems and be responsible for taking appropriate action as necessary
  • Process all cash procedures, ensuring accuracy and security at all times
  • Issue tickets for events

What are we looking for?

  • Must have hotel reception experience
  • Ability to converse effectively and competently with both members and staff
  • Excellent customer service skills and good telephone manner
  • Accurate typing skills and knowledge of Word
  • Knowledge of reservations systems software is an advantage

Terms and Conditions:

  • 4 on 4 off shift pattern
  • 10.30pm – 7.30am
  • £20,586 per annum


  • Free meals whilst on duty
  • Paid annual leave of 4x weekly contracted hours, plus bank holiday entitlement
  • Use of The Lensbury’s leisure facilities including gym & swimming pool
  • Excellent training and development opportunities
  • Non-contributory pension scheme and BUPA on service criteria.

Please note due to volume of CV’s, if you have not been contacted within 10 days of your application, you have unfortunately not been shortlisted on this occasion.


For more information or to apply, please submit a full cover letter and CV to

  • Fair Pricing
  • Team Ireland
  • Classic British Hotels
  • British Tourist Authority
  • AIM
  • MIA
  • IACC
  • MPI
  • Fitness Industry Association
  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

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or call our reservations team on 020 8614 6400