Rooms Division Manager

Experience within room management? Work well under pressure? Excellent leadership skills? We may have the perfect role for you! Come and work as a Rooms Division Manager with an enthusiastic, hard-working, professional team, within beautiful surroundings.

About Us:

The Lensbury is a part of the London and Regional Hotels Group, who have a portfolio of over 17,000 bedrooms worldwide; including City Centre, Country Estates, and Resort destinations.

The Lensbury is a beautiful and unique property situated by Teddington Lock, Middlesex, and was constructed in the early 1930’s. It is set within 25 acres of landscaped grounds, and our facilities include a 4* Hotel, a Conference Centre, onsite Dining, Weddings, Events and Special Occasions, leisure activities including Rugby, Tennis, Watersports and Spa facilities, and a premium leisure members club and gym, with a 25 metre swimming pool.

The Lensbury truly is a piece of the countryside in the Heart of Teddington.

Key Responsibilities:

  • Oversee, lead and manage room operations including housekeeping, concierge and the conference desk
  • Deliver operational excellence, maximise service standards and guest satisfaction
  • Monitor business plan and financial budget targets
  • Review financial statements to measure productivity/expenditure and identify areas for improvement.
  • Be visible and interact with all guest to improve customer service quality
  • Build key relationships across all departments
  • Ensure operational efficiency through implementation of SOPs and training. 

What we are looking for?

  • Must have experience in Housekeeping & Front Office within hospitality
  • Proactive
  • Excellent Leadership skills
  • Strong organisational skills
  • Resilient
  • Excellent financial awareness
  • Work well under pressure
  • Flexible and adaptable
  • Strong communication skills
  • Computer literate (Word, Excel, PowerPoint)

Terms & Conditions: 

  • 39 hours per week
  • Competitive Salary

Benefits: 

  • Free meals whilst on duty.
  • Use of leisure facilities including swimming & gym.
  • Paid annual leave of 4 x weekly contracted hours + Bank Holiday entitlement
  • Non-contributory pension scheme and BUPA on service criteria.
  • Excellent training and development opportunities

Please note due to volume of CV’s, if you have not been contacted within 10 days of your application, you have unfortunately not been shortlisted on this occasion.

 

For more information or to apply, please submit a full cover letter and CV to Personnel@Lensbury.com

  • Fair Pricing
  • Team Ireland
  • Classic British Hotels
  • British Tourist Authority
  • AIM
  • MIA
  • IACC
  • MPI
  • Fitness Industry Association
  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

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