Our policies

Hearts and Minds
Our Hearts & Minds programme aims to raise awareness of health and safety in all areas within Lensbury, creating a culture of safety awareness in all we do.

Star Standards
The Star Standards programme ensures a consistent approach by all team members to customer service, teamwork, health and safety and legal requirements. All employees are committed to meeting these standards – join our team and you could be the next Star of the Month!


Investors in People
Lensbury has been accredited as an Investor in People since 2001 and is committed to:
the standards of Investors in People
ensure staff are supported and developed
fully trained to meet the Star Standards
By achieving this award Lensbury has made a commitment to develop all employees in line with business objectives. As an Investors in People organisation, Lensbury regularly reviews individual business needs and plans the training and development of all employees. This includes regular evaluation of training and development to improve future effectiveness.


Positive about Disabled People

Lensbury was awarded the ‘Positive about Disabled People’. If an employer uses this symbol, it means they are positive about employing disabled people and will be keen to know about your abilities. The symbol is awarded by Jobcentre Plus to employers who have made commitments to employ, keep and develop the abilities of disabled staff. Employers who use the disability symbol make five commitments regarding recruitment, training, retention, consultation and disability awareness.
These commitments are:
to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
to discuss with disabled employees, at any time but at least once a year, what both parties can do to make sure disabled employees can develop and use their abilities
to make every effort when employees become disabled to make sure they stay in employment
to take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
to review these commitments each year and assess what has been achieved, plan ways to improve on them and let employees and Jobcentre Plus know about progress and future plans.

  • Fair Pricing
  • Team Ireland
  • Classic British Hotels
  • British Tourist Authority
  • AIM
  • MIA
  • IACC
  • MPI
  • Fitness Industry Association
  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

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