Terms and Conditions of Shopping Voucher Promotion




  1. The offer is applicable on new business placed and secured within 6 weeks of placing the initial enquiry.  Please quote “voucher” in order to qualify.
  1. The amount of the voucher is based on the total revenue recorded on the contract and is applicable on DDR and 24 hour rates and Christmas Party Nights only. It does not include additional expenditure incurred during the event such as beverages and any additional service.  This means the invoice you receive may not reflect the amount of the voucher granted.
  1. The voucher will be available after the event has taken place and has been paid for. Please allow 14 working days after your event has taken place to claim your voucher.  If your event has been cancelled, the voucher will not apply.
  1. Your voucher must be claimed within 6 months of the event to qualify.
  1. We reserve the right to add, modify and delete any of the conditions and to terminate the scheme at any time with or without notice.
  1. No cash alternative will be available.
  1. Acceptance of the voucher is subject to your company’s approval.
  1. By accepting a voucher from The Lensbury you have agreed for us to use your name in future marketing material.
  1. In some instances, taxes may apply; the payment of this will be the sole responsibility of the individual or company.
  1. You are personally responsible for declaring the receipt of your rewards and any tax that you need to pay, not your company or The Lensbury.
  1. Agents are eligible to accept vouchers for themselves or pass them on to their clients if they wish. One voucher will be issued per booker and will be awarded per booking.
  1. UK companies are eligible only (not available for non-UK resident companies).
  1. You are only eligible to redeem vouchers from bookings that have been created after 1st October 2016. You cannot claim for bookings created prior to this date.
  • Fair Pricing
  • Team Ireland
  • Classic British Hotels
  • British Tourist Authority
  • AIM
  • MIA
  • IACC
  • MPI
  • Fitness Industry Association
  • RYA Training Centre
  • British Canoe Union
  • Amateur Swimming Association
  • Dermalogica
  • Investors in People
  • Conference Cloud
  • Vision 2020
  • London & Partners

Find a hotel room by booking online


Check room availability & rates - Book online

You can check our hotel room availability and rates by selecting your preferred date and number of nights below.

Check availability and book now

or call our reservations team on 020 8614 6400