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Book your class, court or watersports online

or

please call 020 8614 6550

 

 

All classes have to be booked in advance to avoid disappointment.

Our Spa is currently closed

For further information or to speak with one of our team, please call
0208 614 6411

Our Lounge Restaurant and Terrace is open for pre-bookings

Monday - Friday 12.00pm - 3.00pm
6.00pm - 9.00pm
Saturday and Sunday 12.00pm - 9.00pm

For further information, please call a member of our team on
020 8614 6400

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Frequently Asked Questions

Get the answer to your question below or get in touch with our friendly team who will be happy to help.

Staying with us

What time is check-in/check-out? arrow-down

Check-in is from 2.30pm

Check-out is before 10.00am

What time is breakfast served? arrow-down

7.00am – 9.30am Monday-Friday

8.00am – 10.00am Saturday, Sunday and Bank Holidays

 

Do you offer car parking? arrow-down

Car parking is complimentary for hotel guests with 250 car parking spaces available on a first-come, first-serve basis.

What is the nearest train station? arrow-down

Teddington Rail Station is 5 minutes by taxi, or a 15 minute walk via the High Street.

We operate a complimentary shuttle service to and from the station between the hours of 7.00am – 9.30an and 4.00pm – 7.30pm Monday – Friday.

How far are you from the airport? arrow-down

We are conveniently located just 7 miles from London Heathrow Airport. A taxi takes 25 – 40 minutes depending on traffic and costs in the region of £25.

Are there shops and restaurants nearby? arrow-down

Teddington High Street is just a 5 minute walk away and has a wide variety of boutique shops, salons, bars and restaurants along with a few of the more well-known high street named coffee shops and restaurants.

How many bedrooms does the hotel have? arrow-down

We have 155 rooms ranging from Cosy Singles and Classic Doubles through to Our Deluxe Doubles and Twins and the Dutch Suite.

What is your cancellation policy? arrow-down

All individual reservations can be cancelled up until 4.00pm on the day prior to arrival, giving you the flexibility and peace of mind should your plans change.

What attractions are nearby? arrow-down

The Lensbury is conveniently located in South West London close to some famous attractions perfect for days out for the whole family. Take a look at our things to do page for further inspiration.

Do you accept dogs? arrow-down

Unfortunately not, The Lensbury has a no dog policy (with the exception of assistance dogs).

What leisure facilities do you have and can I use them? arrow-down

The Lensbury has a whole host of leisure facilities that are available for hotel guests to use when staying with us. From our swimming pool, to our state-of-the-art gym to our watersports centre and tennis courts. Most activities are included as part of your rate, but some may be charged additionally, please speak to a member of our team for more details.

Can we arrive early? arrow-down

Whilst we will do all we can to honour early arrivals, bedrooms cannot be guaranteed before the check-in time unless paid for the evening before. Guests are very welcome to store their luggage and use The Lensbury facilities whilst waiting for accommodation to become available

Where is the nearest town? arrow-down

Kingston Town Centre is just a 20 minute walk along the River Thames, or a short 5 minute bus ride and has a large shopping centre as well a busy outdoor market ranging from street foods to artisan stalls.