Important Information
Important Information
General Information
Check-in is available from 3:00pm and check-out is before 11:00am.
The resort offers 155 bedrooms across a range of room categories.
Yes. Complimentary Wi-Fi is available throughout the resort.
Only registered assistance dogs are permitted on site.
Arrival & Parking
Yes. Complimentary on-site parking is available for hotel guests, members and visitors.
Teddington Station is around 15 minutes on foot. Hampton Wick Station is approximately 20 minutes away.
The Lensbury is located around seven miles from Heathrow Airport.
Yes. Please speak with Reception regarding luggage storage and access to facilities.
Facilities
Guests and members can enjoy the gym, swimming pool, fitness classes, racquet sports, watersports, spa facilities and riverside grounds.
Yes. Many leisure facilities are available throughout your stay.
Advance booking is recommended for fitness classes, racquet courts and selected activities.
The Watersports Centre operates seasonally, with activities and programmes available from March until October.
Dining
Booking for The Riverside restaurant is recommended, particularly during weekends and busy periods.
The Lensbury offers breakfast, lunch, dinner and drinks across our sports bar and restaurant.
Yes. Please inform the team of any dietary requirements.
Yes. Families are welcome throughout the dining venues.
Membership
Yes. Hotel guests can access selected facilities and services.
Visit the membership pages or speak to our team about available membership options.
Members are entitled to 3 guest passes per month, under an extra charge of £25 per adult and £10 per under 16 years old.
Members enjoy full access to facilities, events, discounts and our exclusive members’ lounge.
Families
Families can enjoy soft play, sports facilities, swimming, holiday activities and children's programmes.
Yes. A range of camps and activities run throughout the year and during school holidays.
Yes. Junior fitness facilities are available for kids aged 13 to 15 years old.
Getting Here
Planning your journey? Find travel information, directions, local transport options and everything you need to reach The Lensbury with ease, whether you're arriving by car, train or air.
Any Other Questions?
If you can't find the information you're looking for, our team will be happy to help. Get in touch and we'll point you in the right direction.