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please call 020 8614 6550

All classes have to be booked in advance to avoid disappointment.

Monday & Sunday: 9.00am – 7.00pm

For further information or to speak with one of our team, please call
0208 614 6411

Our Lounge Restaurant and Terrace are open for bookings every day.

Brunch 8.00am - 12.00pm
All Day Dining 12.00pm - 11.00pm

For further information, please call a member of our team on
020 8614 6400

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Marketing Manager

Careers at The Lensbury

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teambuilding at The Lensbury, offering a wide range of conference and corporate facilities.

Marketing Manager

Join our team at The Lensbury Resort

Job description

As an integral part of the commercial team, the Marketing Manager will develop, lead and execute the strategic marketing plan in order to achieve business objectives across all market segments – leisure, hotel, meetings and events, food and beverage and spa.

Principal Accountabilities

· Alongside the Commercial Director, develop and execute the annual strategic marketing plan as an integral part of the wider commercial plan for the resort
· Prepare, oversee and manage the marketing budget
· Report on key marketing KPIs on a weekly and monthly basis, suggesting areas for improvement to achieve budget and business objectives
· Reporting on results from marketing activities, consistently looking to improve to deliver ROI from all activities with a focus on data-driven decision making · Managing a team of 3 to execute the strategic marketing plan and associated strategies and plans
· Lead the digital marketing
· Work closely with all heads of department to ensure that revenue opportunities are maximised across the resort
· Attend regular commercial meetings to update on activity and aligning with commercial team on activity to drive revenue as required
· Lead the digital marketing strategy, managing the digital marketing agency and other key stakeholders to ensure KPI targets are being met and exceeded. Digital activities include: SEO, PPC, SEM, META search, CRM/data acquisition, organic and paid social media.
· Implement a programme of continuous development by updating, optimising and managing content across The Lensbury website via the WordPress CMS
· Manage the creation of a variety of printed materials and collateral across the business, both internally and externally
· Manage the successful execution of the e-marketing, data acquisition and loyalty plans alongside the Marketing Manager, in line with GDPR guidelines
· Manage and develop The Lensbury brand guidelines and ensure these are being applied consistently across the business
· Work alongside all departments to create original and engaging written and visual content including photography and videography
· Actively seek, identify and suggest new marketing opportunities with a focus on innovation
· Manage PR agency to drive maximum engagement and exposure through the coordination of press visits, activations, content creation and regular meetings focussed on a set of key KPIs

Knowledge, Skills and Experience

· Excellent communicator
· A degree in a marketing/business related subject or a professional qualification is desirable and experience in a marketing role is a must
· Ability to manage, analyse and present data effectively in order to make informed decisions on marketing activity with a proven track record of demonstrating ROI
· Excellent understanding of digital marketing, including SEO, PPC, CRM
· Excellent time management skills with a natural ability to prioritise and manage workload
· Excellent written and communication skills with an eye for detail
· 2-3 year experience in a management role is desirable
· Knowledge/experience of the hotel/hospitality/leisure/event industry is desirable

Your Benefits

· Full time (40 hour) permanent contract
· Use of some of The Lensbury’s leisure facilities, including gym & swimming pool (following probation)
· Excellent training and development opportunities
· Enrolment into the Pension scheme following probation
· Cycle to Work scheme
· Apprenticeship opportunities (fully funded)
· Paid annual leave of 28 days including Bank Holidays
· Staff Social Events and Rewards


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