FAQs

Our fitness facilities including gym, swimming pool, exercise classes are currently closed. Our hotel, restaurant, conference centre and spa are also closed as per the tier 4 restrictions.

In line with the current restrictions, we are able to offer the following to our members:

• Access to your favourite fitness classes from home with our virtual The Lensbury at Home membership, giving you access to over 80 live and on-demand classes.
• From Monday 4th January, access to our tennis courts for singles matches on a pay and play basis.
• From Tuesday 5th February 1-2-1 personal training with a member of our fitness team in the grounds at The Lensbury.
• Water, tennis balls and a small selection of snacks will be available to purchase from Hotel Reception on arrival for your tennis or PT session.

Once the tier 4 restrictions are eased, we are planning on reopening as much of the club and our facilities as the restrictions safely allow. We await a further Government review of the tiers in mid-January and will be in contact with members via email as soon as we have any news about our reopening.

We appreciate that our continued closure is of great sadness for many, but rest assured we are ready and waiting to welcome you back as soon as restrictions safely allow.

Our tennis courts are available for on a pay and play basis during this period of tier 4 restrictions at £12.50 per hour, per court. Click here to view our tennis booking terms and guidelines.

The best way to book and pay for our courts is via The Lensbury Club App.

If you haven’t already, you can download the App for iPhone or Android onto your device using the links below.

iOS – click here

Android – click here

Alternatively, you can login and book your tennis courts via our online login, click here. 

Personal training sessions in the grounds at The Lensbury can still take place during this period of tier 4 restrictions.

Click here to learn more about personal training at The Lensbury, our personal trainers, booking details and more.

The Lensbury at Home is our virtual and on-demand fitness offering and is a great way to stay motivated, active and safe during tier 4 restrictions.

Enjoy your favourite classes from the comfort of your own home including yoga, pilates, dance and HIIT fitness classes. During January, our schedule includes a choice of over 80 different classes with your familiar Lensbury instructors (view virtual timetable)

From 1st January and whilst our membership fees are frozen, access to The Lensbury at Home content is available as part of our virtual membership option.

Priced at £40 per month, access unlimited content from The Lensbury at Home both live and on-demand.

Click here to sign up by simply complete our online form. Sign-up now and a member of our team will be in contact to confirm once your virtual membership has been activated and with further information on payment details.

All The Lensbury at Home live and on-demand classes can be conveniently viewed via The Lensbury Club App on your Apple or Android mobile device. For compatible devices, you can cast to a larger screen including TV or PC (see specific manufacturers instructions).

If you haven’t already, you can download the App for iPhone or Android onto your device using the links below.

iOS – click here

Android – click here

Yes, we will be making a limited number of our most popular classes from December available via The Lensbury App for you to view on demand.

In order to access the full selection of our new content and over 80 live classes in January, you will need to sign-up to our virtual membership. Join today and enjoy continued access to our new schedule of classes via The Lensbury Club App.

Membership fees have been frozen during this period of tier 4 restrictions and instead, you are able to use our limited facilities on a pay-as-you-go basis.

With our extended closure, we will not be taking your membership payment as usual on or around 1st January via Direct Debit.

Throughout this challenging time and to make things simple, this has been done automatically for all members, so you do not need to do anything.

Please be assured that we will provide written notice before we proceed to take your next membership payment.

We understand that you may have questions around your pre-paid fees for December, but would like to reassure you that we will be applying a credit against your next membership payment for the days of our closure in December.

If you have a query about your membership, please contact us on membership@lensbury.com and we will get back to you as soon as we can.